Every ten seconds of every day, someone requests a flight reservation, makes
a hotel reservation, arranges an automobile rental, plans a cruise trip,
purchases a train ticket, or makes some other type of travel arrangement.
From the invention of the wheel to the flights of the
space shuttle, the allureand, inevitably, the necessityof travel
have inspired never-ending innovation in commerce, technology, and education.
Whether for trade, exploration, conquest, or leisure, no experience has ever
rivaled in impact the bold adventure of travel.
The travel and tourism industry is the largest
single industry and the leading export product in the world. From airlines
to airports, from ships to trains, from catering companies to fuel suppliers,
the modern travel industry serves a vital role in the world economy. This
complex industry generates $575 billion in global economic activity, produces
6 percent of all tax payments, and provides 195 million jobs worldwide,
representing 7.6 percent of all workers.
One of every 13 workers is employed either directly
or indirectly because of business, leisure, or educational travel.
During the next twenty years, employment in the industry of travel is expected
to grow at a faster rate than all other occupations. |
The travel industry may be divided into two broad categories: business travel
and leisure travel. A wide variety of employment opportunities exist with
travel agencies, airlines, lodging establishments, car rentals firms, tour
wholesalers, cruise lines, bus lines, and railway lines.
In every segment of the travel and hospitality
industry, knowledge and skill in computer technology are a necessity. From
car rental chains to cruise lines, from hotels to railways, sophisticated
computer systems are used to handle reservations, analyze information, and
manage finances. In the lodging industry, computers are used in virtually
every aspect of hotel operations, from the maintenance of exterior grounds
to the analysis of food and beverage costs. Reservation systems provide instant
access to room availability and rates, while point of sale systems maintain
and analyze sales at the front desk, dining room, and cocktail lounge. Computers
are also used by hotels to operate telephone systems and regulate heating
and air conditioning equipment.
A career in travel offers challenge, variety,
and the opportunity to work with people. Few industries offer as much potential
for personal advancement and independence, and, of course, travel.
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