Virtual Back Office consists of the following modules:

The Client Management module is used to create new client records, display existing client records, and produce client reports.

The Transactions module is used to issue tickets and process direct vendor transactions.

The Vendor Management module is used to create new vendor records, display existing vendor records, and produce vendor reports.

The Accounts Payable module is used to post accounts payable and produce a current accounts payable ledger.

The Reports module is used to produce GDS, commission, sales, and cost reports.

The toolbar provides quick access to those functions that are most often used, such as creating new client records, issuing e-tickets and traffic documents, and producing sales reports.

Program Features

Virtual Back Office is accompanied by a Student Guide with detailed explanations, illustrations, and cumulative computer exercises. Easy to teach and easy to learn, Virtual Back Office includes the most commonly used functions of major agency automation systems used worldwide. Students master data entry procedures while gaining an understanding of travel agency accounting and reporting. A comprehensive examination tests the student's understanding and proficiency.

Virtual Back Office includes the following simulated functions:

Client Records
Client Detail Report
Client Summary Report
Client List
E-ticketing
Direct transaction processing
Hotel Voucher
Tour Order
Car Voucher
Ship Voucher
Miscellaneous Charges Order (MCO)
Manual air segments
Hotel segments
Car segments
Ship segments
Limousine segments
Rail segments
Client invoices
Itinerary documents
Vendor Records
Vendor Summary Report
Vendor List
Accounts payable processing
Accounts payable detail
GDS transaction/BSP Report
Agency Sales Detail Report
Sales Analysis
Commission Report
Cost Analysis